How and why do we collect information about you?
At certain points during your visit to our website, we may ask you to enter personal details such as your name, address, telephone number or email address. We will not use your data except to fulfill a request you make when disclosing those details. The information you provide to us will be shared solely with an independent debt solution provider (our Debt Solution Partner). Your details will not be passed to other companies by us, for any additional marketing purposes outside of the debt solution sector. By submitting a form on our website, you agree to be included into our opt-in database where you agree that our debt solution partner may contact you in reply to your enquiry or keep you informed of products or services which may interest you. This contact may take the form of email or other methods of communication. In line with General Data Protection Regulation (GDPR) your data will only be used for the sole purpose of providing you with feedback specific to your debt solution enquiry. We believe in full transparency and to give the visitors to our site full control of their data.
Opting Out of Communication – If you have provided us with your details previously and would like to opt out of any further communication, please email us at firstname.lastname@example.org.
You have the right to be forgotten and/or also be provided with all information we hold about you. You can also request this data by submitting your request to email@example.com. We will provide confirmation within a period of no more than 1 month.
Your data will be submitted securely through this website, held securely, and only for a reasonable period of time to fulfill your enquiry request for more information.
Our website may contain links to and from other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.
A cookie is a piece of information that is deposited by our server when you visit our website and is stored on your computer’s hard drive by your web browser. This makes it easier for DebtPlanner.co.uk to identify you, to personalise your experience when you visit our website and to analyse web traffic. You can configure your browser not to accept cookies, although this may hinder the functionality and enjoyment of the website. A cookie in no way gives us access to your computer or any information about you, other than the data you chose to share with us. The Help menu on the menu bar of most web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of DebtPlanner.co.uk’s most useful features and we recommend that you leave these turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
- We use Google Analytics to analyse the use of our website.
- Our analytics service provider generates statistical and other information about website use by means of cookies.
- The analytics cookies used by our website have the following names: _utma, _utmb,_utmt, _utmc and _utmz
- The information generated relating to our website is used to create reports about the use of our website for statistical and marketing purposes.
Third party cookies
We do not use third party cookies.
Most browsers allow you to refuse to accept cookies; for example:
In Internet Explorer you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
In Firefox you can block all cookies by clicking “Tools”,”Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”.
In Chrome, you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer; for example:
In Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies);
In Firefox, you can delete cookies by clicking “Tools”,”Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”.
in Chrome, you can delete all cookies by accessing the”Customise and control” menu, and clicking “Settings”,”Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data”before clicking “Clear browsing data”.
Deleting cookies may have a negative impact on the usability of many websites.
When you visit our website, we may store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.
What if you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information that DebtPlanner.co.uk holds about you. An official fee may be payable. If you want to make a request please use the email address below.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or e-mail us as soon as possible. We will promptly correct any information which is found to be incorrect.